Head of Client Solutions in Doncaster, United Kingdom
Intertrain (UK) Ltd is the largest commercial training provider in the rail industry that has recently joined the City & Guilds Group. We are currently looking to recruit a motivated individual to join our expanding team. We are an NSAR 'Gold' training company and pride ourselves on our quality of our training delivery.
Intertrain (UK) Ltd are recruiting for a Head of Client Solutions based in Doncaster to lead on commercial business development projects and new initiatives.
Key Responsibilities
· To lead on all commercial strategic business development activity to meet and exceed company sales targets. Report on these with regards to performance.
· Developing and nurturing effective relationships with key clients to ensure repeat business and positive commercial experiences.
· Analyse current key clients nationwide to retain and develop relationships, working practices and course development.
· Work with existing clients to develop bespoke training courses and requirements.
· Responsible for writing and implementing proposals and Service Level Agreements for clients.
· Responsible for negotiating and agreeing rates and commercial terms with customers.
· Look at business development areas relating to training venues and identify opportunities going forward in line with clients requirements.
Qualifications / Experience required:
· Degree in relevant business area or equivalent
· Outstanding business development and account management skills
· Written proposal and presenting skills and Financial acumen
About You:
• Full UK Driving License
• Excellent Communication skills, verbal and written
• Ability to travel and work away to meet the needs of the business
• IT, familiar with Outlook, Microsoft Word, Excel etc.
Please email all applications to [email protected]
Closing date for applications is the 6th March 2020
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Key Areas of Responsibility and Accountability |
· To lead on all commercial strategic business development activity to meet and exceed company sales targets. Report on these with regards to performance. · Developing and nurturing effective relationships with key clients to ensure repeat business and positive commercial experiences. · Analyse current key clients nationwide to retain and develop relationships, working practices and course development. · Work with existing clients to develop bespoke training courses and requirements. · Responsible for writing and implementing proposals and Service Level Agreements for clients. · Responsible for negotiating and agreeing rates and commercial terms with customers. · Look business development relating to training venues and identify opportunities going forward in line with clients requirements. · Preparing and presenting business development reports to the directors. |
What do our trainees think
Very well constructed and delivered, outstanding performance on the trainer's part, both in the classroom and out on the track. I would recommend Archie McNeill to anyone who wishes to learn about overheads - a terrific experience.
Zain Ahmad, CoyleLee had an excellent practical and pragmatic approach towards training. I found him to be very knowledgeable, but more importantly he has fantastic knowledge transfer skills.
Umair Khan, Siemens Rail AutomationI enjoyed the course, it was delivered to a high standard. Kev is an excellent trainer, he is informative and has a great sense of humour. His method of teaching was simplified and thorough - Great!
Thomas Smith, Amey Group Services LtdVery well run course, professionally presented. Good reminder of duties and responsibilities.
Mark Harris, ABC ElectrificationVic was a fantastic trainer, his knowledge of the industry is vast and his delivery was second to none. A great course and trainer - thanks!
Douglas Aitken, Balfour Beatty Rail Limited